A DesignJam presentation
Toolkit for Human-Centredness
Learn the key steps in Human-Centred Design process. Use hands-on design tools & materials while developing listening skills, building concepts, testing, & refining ideas.
Registration is free (with refundable deposit), via Eventbrite.
This workshop has four parts. We begin with listening, understanding and using empathy tools for understanding what needs and situations are important in a design project. The next step includes the use of personas, prototyping and other tactile tools for putting needs and situations together into initial designs. We follow with an evaluation step asking whether we're on the right track, using testing and evaluation techniques for different situations. In the final step, we use what's been learned to refine and develop a final prototype design.
The four step process builds familiarity and experience with several core techniques:
- Workshop/Interview/Focus Group techniques (Five Whys, Card Sorting & Affinity Mapping)
- Personas and Use Scenario development
- Co-design Prototyping
- Heuristics & Usability Testing
- Role Play & Situation-Based Evaluation
Participants take away a toolkit of materials to apply to their own design project, as well as example materials generated through the workshop day as a reference project.
About the Facilitator
Kate Sellen has been involved in digital design since 1998, working in many different industry and government settings. Development of new tools and methods for digital design and research has always been a motivator in her work. She works on digital innovation in medical settings, a topic that poses particular ethical and practical challenges. Her research focuses on bringing qualitative and quantitative design research methods together to broaden our understanding of new technology and medical error. The aim of this approach is to create evidence-based designs for safer and more efficient healthcare.