Design for Care: Innovating Healthcare Experience by Peter Jones

The world of healthcare is constantly evolving, ever increasing in complexity, costs, and stakeholders, and presenting huge challenges to policy making, decision making and system design. In Design for Care, sLab researcher Peter Jones shows how service and information designers can work with practice professionals and patients/advocates to make a positive difference in healthcare.

Publisher: Rosenfeld Media
Published: May 2013
Paperback: 376 pages
ISBN 1-933820-23-3 (print)
ISBN 1-933820-13-6 (digital)

Healthcare delivery and experience innovation is the new core competency of organizations that will survive the current healthcare transformation. Design for Care is an outstanding addition to current best practice in the field."
—Sam Basta, MD, MMM, FACP, CPE, Founder of Healthcare Innovation by Design

In Design for Care Peter Jones provides

• Current presentation of compelling healthcare design and information issues, integrated by representative case studies, to help designers, managers, students and teachers better understand the field
• Education and stimulation to innovate and design better services from a total systems perspective in current healthcare practice
• Help for readers to understand the complexities, emerging opportunities, and uncertainties as indicated from the collective experience of leading edge design and research thinkers