Design for Care: Innovating Healthcare Experience by Peter Jones

In his new book Design for Care, sLab researcher Peter Jones shows how service and information designers can work with practice professionals and patients/advocates to make a positive difference in healthcare.

The world of healthcare is constantly evolving, ever increasing in complexity, costs, and stakeholders, and presenting huge challenges to policy making, decision making and system design. Jones and his contributors provide compelling healthcare design and information issues, integrated by representative case studies, to help designers, managers, students and teachers better understand the field

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