How can design facilitate better encounters and outcomes for those navigating healthcare systems?
Healthcare systems are institutional and slow to change, yet people are adaptive and respond to culture and technologies. By observing how people seek health betterment and navigate healthcare, designers are able to respond with innovations in service, system and environment. By prioritizing human experience, inclusive design and human-environment interaction, the design community is positioned to positively impact the health and wellness domain. Join us as designers and researchers from OCAD University and U of T share current research and concepts for care-centred service. We'll engage questions and struggle to reach beyond conventional “delivery of care,” exploring the meanings of the journey to health, the meaning of care at the end of life, and the meaning of care in design.
With the financial support of the Quebecor Fund.
Dr Peter Jones is associate professor at OCAD University and sLab fellow, and teaches in OCAD University's Strategic Foresight & Innovation (SF&I) graduate program. Peter founded Redesign, an innovation research firm that designs advanced tools for thinking, for advancing practice in healthcare and science. He is the author of the book Design for Care (forthcoming Fall 2012), that connects designers to care practices (designforcare.com). He facilitates the Toronto-based community of practice known as Design with Dialogue.
Oksana Kachur is a recent MDes graduate from OCAD U’s SF&I program, with research focused on the experiences of palliative patients in the residential hospice care environment. She is interested in design for higher quality of life for patients in Canada. Oksana has contributed to the Design for Care book project; scenario writing for the Public Health Agency of Canada, and research for sLab's innovation project with brain fitness startup, Cogniciti.
Dr Henry Moller is a physician with an academic research background in human factors and policy design. He is affiliated with the University of Toronto’s Knowledge Media Design Insitute (KMDI) and is Assistant Professor with the University of Toronto Faculty of Medicine with prior research projects funded by Canadian Institute of Health Research and the City of Toronto. A focus of interest has been humanenvironment interaction which he has applied to the study of neuroergonomic interfaces as well as built environments and public health.
Kate Sellen is currently conducting PhD research on digital innovation in medical settings. Her research interests include uncovering risks, adaptations and appropriations of new technology through testing and modelling; design strategies and methodologies, and the medico-legal challenges of research in medical settings. She has been involved in digital design since 1998, working with international clients including IBM, Cingular Wireless, Citibank, HSBC, Royal Navy (UK), and Food Stamps Program (USA).